Ushankk Looking for IT support technician at Bengaluru, Karnataka Full Time

Location: Bangalore/Gurgaon/Noida

Industry: Information Technology

Skill: Infrastructure – networking,Sandbox,VDI environments,Azure (AVD),Google Cloud (GCP)

Experience: 6 – 10 years

Job Description:
Role and Responsibilities

• Identifying issues proactively using required tools. Working on automating system procedures and processes to evolve the technology in the organization.
• Diagnosing and troubleshoot problems with VDIs (Virtual Desktop Infrastructure), software, devices & performance
• Respond to End User requests for technical support and assistance
• Work on initiatives to optimize and stabilize the VDI environment
• Partners with support functions in the successful transition of deployed solutions into steady state
• Installation, support, testing, and troubleshooting of applications
• Deployment & configuration of automated infrastructure processes
• Incident management and root cause analysis

Must HAVE

• Excellent knowledge Infrastructure – networking, etc.
• Excellent Sandbox environment experience
• Expert knowledge of VDI environments and the functionality
• Maintaining a functional Azure (AVD) & Google Cloud (GCP) platform in alignment with operational procedures.
• Experience with Development tools e.g., Github, Gitlab, Jenkins, OpenVPN, GoogleSDK, Postman, IntelliJ, Cloudability, Dynatrace… and many more DevOps tools. Powershell scripting
• Expert knowledge of Windows and Mac

Good to have

• Cyber security,
• DevOps,
• Governance & Strategic Management
• IT Operations Management
• Team Training & Leadership

Notice period-Immediate joiner only