VASPP TECHNOLOGIES Looking for (Microsoft Intune/Microsoft Endpoint Manager) System Administrator at Bengaluru, Karnataka Full Time

We are hiring (Microsoft Intune/Microsoft Endpoint Manager) System Administrator for a global company.

Work Location: Bangalore

Responsibilities MDM and WuFB:

• Managing iOS, MacOS, iPadOS and Android devices using Intune
• Supporting windows 10 device enrolled in Intune, autopilot enrollments, lifecycle of devices.
• Creating and managing compliance policies.
• Knowledge on Modern Management, Microsoft Endpoint Manager (MEM – formerly Intune) and Co-management of windows devices
• Knowledge on Windows Autopilot, Intune Enrolment, Hybrid Azure AD Join
• Designing configuration profiles, compliance violations policy. (quarantine, app violation policy etc.)
• Managing Intune policies, Knowledge on DEP (Device Enrolment Process) Enrolments and Apple Business Manager
• Enrolling the Mac Devices and troubleshooting DEP enrollments using MacBook.
• Preparing DEP blueprints for deployment to IOS devices using apple configuration 2
• Troubleshoot and resolve mobile device problems related to Applications, Email, Contacts, Calendar, Data.
• Creating and hosting the FAQ’s Webclip in MDM server
• Involve and actively participate in migration/project activities
• Provide Second Level Support in the context of mobile devices as part of the ITIL processes (incident, service request, change, problem)
• Monitoring Feature and Quality Updates on Daily.
• Troubleshooting the devices based on deployment error code.
• Weekly Reports on Feature update status using Waas and Desktop Analytics.
• Co-ordinating with MS case created by Counterparts/Self.
• Troubleshooting Quality updates using Waas Updates.
• Creating/Editing Quality and Feature Update Rings after release test.
• Monitoring Vulnerability Windows Patches in Update Cycle.
• Monitor 3rd Party Update Patches and troubleshoot on error via MECM
• Suggest Improvement ideas to the seniors and department heads as and when applicable

Qualification and Experience

• At least 3 to 5 years of IT experience with minimum 3 years of experience with mobile iron
• Strong Process knowledge according to ITIL good practices with present or past employers
• Good Knowledge on Win7/Win10
• Active team player and possess independent working ability
• Ability to communicate and experience in escalation- and conflict management
• Very Good communication skills (Listening and interpretation, speaking and written English), especially on Day-to-Day activates and communicating with international customers / teams

Academic Qualification and Certifications:

Mandatory requirement: (MUST HAVE)

• Any Graduate or a Diploma necessary with relevant experience as per requirement section mentioned above

Optional or good to have certifications:

ITIL (V3) foundation certification is added advantage

Traveling requirement:

• Must be willing to travel outside India as and when necessary
• Willing to relocate to Bangalore

Job Types: Full-time, Regular / Permanent

Schedule:

Experience:

• Mobile Device Management: 3 years (Preferred)
• on Intunes or Microsoft Endpoint Manager: 1 year (Preferred)
• managing iOS, MacOS, iPadOS and Android devices: 1 year (Preferred)