Who can apply:
1. Qualification: BTech or BE
2. 1 to 4 Years technical support experience
3. Excellent written and verbal communication skills
4. Ability to provide step- by- step technical help
5. Strong understanding of TCP / IP Model
Good to have skills:
1. Basic understanding of PKI, 802.1x and RADIUS
2. Knowledge about active directory, Azure AD and MDM
3. Good analytical and problem solving skills
Rolls and Responsibilities:
1. Technical troubleshooting, analysis, diagnosis and resolution of issue
2. Implement customer use-Cases
3. Taking ownership of customer reported issues
4. Documentation in a case tracking tool
5. Prioritize and manage several open issues at one time
6. Providing feedback to product teams
Looking for immediate joiners
Location: Chennai (Hybrid)
Job Type: Full-time
Schedule:
Experience:
Language:
Shift availability:
Work Location: In person
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