Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Major Responsibilities:
The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business.
As a part of the team, Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation.
The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such.
The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.
We seek an experienced IT professional to join us as an application support engineer working in the Open Systems Operations group.
Candidate must have 4+ years of software development and/or application support experience, configuring, and troubleshooting software applications, systems, databases and associated devices. In addition to delivering technically, the candidate should be self-motivated, and have excellent interpersonal communication
Qualifications
Basic Qualifications
Preferred Qualifications
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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