Full Job Description
Job Description
Build and manage business relationships with the clients.
Meet all business needs of the client by providing IT solutions.
Ensure timely client services sought their challenges.
Lead and motivate co-workers to achieve the company’s goal with better solutions and services.
Manage and oversee activities of co-workers to ensure all work is lined up with procedures outlined by the organization.
Report activities regarding the status of any client-related transaction.
Advocate the expectations and needs of the client to ensure customer satisfaction.
Coordinate and collaborate with technical teams to provide different solutions as per client’s needs.
Streamline maintenance, user supports, training, and solution design towards satisfaction of clients’ needs.
Skills Required
Bachelor’s degree in information technology, marketing, business, or other equivalent degree.
Must be familiar with different IT concepts, procedures, and practices.
Must have the ability to plan and successfully accomplish a company’s goals.
Should have the ability to streamline operations and collaborate with clients, top management and other co-workers
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