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Technical Support
Wipro Limited Hiring For Technical Support Executive (Voice) at Kolkata Full Time
Helping customers solve technical issues with computers, peripherals, and IoT/Smart Home/Connected Home devices Answering questions from customers about the features and capabilities of our Products Handle complaints and objections effectively should try to resolve the same without escalation Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving Excellent spoken and Good written communication skills Typing Skills: 30 WPM 90% accuracy Advanced understanding of the components of a computer and peripherals Experience repairing operating systems, software, and networking with Microsoft, Apple OS X, iOS, and Android, etc (including virus and malware removal)
