WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serveWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve
Job Description
Handle Severity 1 / Severity 2 escalations calls.
Following with TAC engineer for advances level troubleshooting
Coordinating with OEM vendors to resolve the issue on time.
Raise the CR or ECR if necessary to user tickets. Implement / assist in network LAN implementations as per the requirement.
Qualifications
should be Gradute
Additional Information
Should have at least 5+ year of experience in Core Network domain
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