WoodenStreet Looking for Quality Analyst at Udaipur district, Rajasthan, India Full Time

Company Description:

Wooden Street is synonymous to well-made furniture that brings alive the aesthetics of your home, giving it an elegant look and a luxurious feel. We aim to make a difference in the way people shop for their furniture and home decor needs. We believe choosing furniture should be easy to acquire and pleasant to look at and this approach helps us stay unique in the industry.

Woodenstreet has started its journey in the Year 2015. We are India’s 1^st Online Customer Furniture Store with more than 1200+ staff strength. We have branches in multiple locations and stores in more than 100+ locations in Pan India.

Vision: –

We aspire to be a one stop shop for quality and affordable furniture, offering customer delight  via our products and services

Mission: –

Our mission is to maintain utmost levels of quality and service to ensure customer delight.

Quality Control – Job Responsibilities:

• Maintain & develop internal sales and store sales quality standards.
• Assess sales team interactions based on internal standards
• Accompany evaluations with meaningful and constructive feedbacks
• Analyse all customer sales metrics and how the sales team’s performance affect those KPIs
• Create strategies to improve support KPIs
• Map the need for training
• Create reports that reflect sales performance and report to their reporting manager
• Increased customer satisfaction and improved sales closings
• Contribute to the team culture in a positive manner.