Business Analyst
7-10 years
Pune/Bangalore/Hyderabad
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
What’s this role about?
We are looking for a proactive-self driven, Business Analyst with CCW (Commerce domain knowledge).
Skills required to contribute:
· Functional knowledge of Commerce Tools (CCW, CCW-R)
· Experience as a Business Analyst in working with stakeholders to understand and document requirements
o Assess and prepare requirements based on business needs
o Analyse and understand business processes and identify the impact
o Understand the impact on business processes, flows, and policies and recommend a new one
· Prior experience in tools like Jira Align, Jira Software, and qTest is added advantage
· Define and track Metrics pre and post releases
· Write test cases and perform BAT
· Proficient in RCA on the issues/cases/problems and ensuring the solution within the set SLAs/timelines
· Maintain and update all documentation, including the SharePoint site, knowledge repository etc
· Document and update process documents
· Work with the product owner to handle the backlog and new requests
· Support Post-release/normalization issues
· Ability to present and explain requirements/solution
o Conduct walk-through sessions with stakeholders and obtain sign off
o Conduct/participate in functional and Solution reviews
· Well-versed in Word, PowerPoint and Excel, writing SQL queries
· Excellent written and verbal communication skills
· Strong interpersonal skills
· Work towards very strict deliverable timelines
· Work independently – Proactive and take ownership of deliverables
Advantage Zensar:
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: https://www.zensar.com/careers/who-we-are
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online’ button below.
Be sure to have your resume handy!
If you’re having trouble applying, drop a line to [email protected].
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