Who are you?:
Graduate in any discipline.
Strong knowledge of support processes, willing to work in 24×5 engagement for web based applications which are hosted at multiple data centers and on cloud.
Possess technical knowledge and has the ability to apply those skills to business impacting problems.
Strong problem-solving, analytical and troubleshooting abilities.
Experience in tools like splunk, grafana, cloudwatch, postman, swagger
Exposure to technology like kubernetes, docker, aws would be an added advantage
Overall 8+ years’ experience in production support of web applications and with multiple dcs.
5+ years support experience in linux, j2ee, webserver, app server and database.
Strong knowledge on salesforce, zuora or equivalent saas solutions.
Experience handling billing domain issue to support incidents and debugging efforts.
Experience on sql would be an added advantage.
What Do We Offer?
Make HERE your destination, we are just getting started! Apply now!
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets.
Who are we?:
Ever checked in somewhere on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by clicking the video below or going HERE.
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