JD:
Excellent communication skills,
Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Field Support
Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Requirements
Need at least 20-30 selections in drive.
Interview Mode : F2F Interview/Telecom,
Experience : Min. 6 months & above
Budget : As per standard pay out.
Date : 12th November
Timings : 11 AM to 6 PM.
Locations : Hyderabad
Job Information
Salary
100000 – 300000
Work Experience
Experienced
City
Seri Lingampally
State/Province
Telangana
Country
India
Industry
Customer Service
Zip/Postal Code
500032
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