Responsibilities:
How Will You Contribute to the Company?
Cradlepoint is looking for a Network and Systems Administrator to join the Network team to support our Bangalore, India office. This team is responsible for the design, implementation, coordination, and management of the IT infrastructure and network for the Bangalore office of Cradlepoint.
The successful candidate will have a key role in the daily administration of the Cradlepoint IT network environment as well as provide end-user support in a dynamic office environment. Primary responsibilities include maintenance and support of network hardware across the Bangalore office. Additional primary responsibilities include supporting and enabling the organization’s business ventures, providing basic end-user support, and troubleshooting staff endpoint device issues.
The successful candidate must be self-motivated, require minimal supervision, and be a team player. Support and on-call duties will be necessary as required.
What Will You Do?
Position will be split between two (2) primary functions:
Providing local Tier I and Tier II tech support for the Cradlepoint Corporate Help Desk
Primary on-site support of network infrastructure: Firewalls, routers, switches, etc.
Partner with senior engineers to assist with the implementation of design & architecture improvements
Install upgrades, patches, etc. for network infrastructure
Monitor logs and services to ensure network performance and availability
Work closely with Help Desk staff to troubleshoot and resolve infrastructure issues
Work closely with Help Desk staff to troubleshoot desktop and laptop issues
Participate in an on-call rotation as necessary
Qualifications:
A bachelor’s degree or equivalent years of experience in Information Technology, or a related field of study
Relevant industry certifications including, CompTIA A+/Network+, Cisco CCENT/CCNA/CCNP, Juniper JNCIA/JNCIS/JNCIE-ENT, Microsoft MCSE or MCITP, and VMware VC
Relevant industry Microsoft certifications
One to two (1-2) years of experience in the networking field of Information Technology
Solid understanding of core networking concepts
TCP/IP, DNS, routing, sub-netting, and other protocols
Experience with enterprise network switch and router configurations
Experience with configuring and maintaining firewalls
Experience with managing and maintaining Windows and MacOS devices
Bonus Points:
Experience with remote access technologies (VPN, terminal services, etc.)
Experience scripting in Windows/Linux utilizing PowerCLI, Perl, Python, and Bash
Experience with wireless (Wi-Fi) technologies
Aruba would be preferred
Experience with Linux based Operating Systems
Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.
Why Cradlepoint?
At Cradlepoint, we’re one team – all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.
Our Cradlepoint values drive everything we do:
Stay humble and hungry: Be a curious learner, resilient, and competitive.
Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
Keep it simple: Eliminate complexity. Reduce time to value.
Enjoy the ride: Celebrate – appreciate – grow.
Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.
We are creating the future of global connectivity & community. Come join us. You belong here.
Benefits & Perks:
Competitive salary with a focus on a global market; Annual and Incremental Incentive plans; employee retirement plans (where available)
Flexible Time Off with Global Holiday Schedules to promote work-life balance
Wellness initiatives focused on the health and mental well-being of our team members and their families, including free membership to Headspace (a mindfulness and well-being app), an International Employee Assistance Program, and dedicated quarterly Well-being Days and No Internal Meeting Fridays.
Ongoing training and development opportunities
Eligible to participate in customary health and other benefit plans and programs based on location
Work from home opportunities across our global locations with a culture rooted in inclusion and teamwork
#LI-PD1 #LI-Remote
Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.
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