CIS Worldwide Ltd Looking for IT Service Delivery Manager at Noida, Uttar Pradesh Full Time

• A bachelor’s degree in a IT-related field.
• Experience in customer service, leadership, and logistics may be advantageous.
• Good computer/ IT skills and the ability to manage the team of Engineers
• Strong customer service, project management, and quality control skills.
• Good resource planning skills.
• Excellent leadership and customer service skills.
• Strong teamwork skills and attention to detail.
• Need to work as a bridge between the Client and the Company/Engineers.

Skills required

• 1) Project coordination with external / internal vendors
• 2) SLA governance
• 3) Presentation and MIS skills
• 4) Operational / Escalation management
• 5) Sales / Presales coordination
• 6) Finance reports exposure preferred
• 7) Bridging role between the Engineers and the client.

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Day range:

Shift:

• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Service delivery: 2 years (Preferred)
• Technical project management: 1 year (Preferred)
• Technical support: 1 year (Preferred)

Language:

Work Location: One location

Application Deadline: 20/01/2023
Expected Start Date: 10/01/2023