Plan, organize, control and evaluate IT and electronic data operations
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness
Proven working experience as an IT Manager or relevant experience
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Expertise in data centre management and data governance
Hands-on experience with computer networks, network administration and network installation
Ability to manage personnel
B.Sc in Computer Science, MIS or similar field
Plan and coordinate administrative procedures and systems and devise ways to streamline processes
Recruit and train personnel and allocate responsibilities and office space
Assess staff performance and provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Manage schedules and deadlines
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Monitor costs and expenses to assist in budget preparation
Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
Organize and supervise other office activities (recycling, renovations, event planning etc.)
Ensure operations adhere to policies and regulations
Keep abreast with all organizational changes and business developments
Familiarity with financial and facilities management principles
Proficient in MS Office
An analytical mind with problem-solving skills
Excellent organizational and multitasking abilities
A team player with leadership skills
As an IT Technician, you have to work on Support Tickets that include both hardware and software issues, via phone...
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