At Accedo, you will be part of a diverse and multi-disciplined development team, gaining exposure to cutting-edge technologies. This means working with some of the largest global media brands in the industry, e.g. Netflix, Tataplay, Spotify, BBC, HBO and Deutsche Telekom, just to name a few. Working in a highly collaborative and international environment, you will help transform requirements and designs into high performing feature rich applications on a wide variety of web based platforms and devices.
Who are we?
We are Accedo and have more than ten years of experience helping hundreds of TV platform operators, broadcasters, media companies, and consumer electronics manufacturers across the globe to design, deliver and manage the next generation video user experience across a vast range of connected devices.
Accedo offers a truly global working environment, with offices all over the world, including Stockholm, London, New York, Silicon Valley, Sydney, and Hong Kong, amongst others.
At the end of the day, our employees are what make us who we are, which means we work hard to create a good working environment with plenty of opportunities to grow and develop within Accedo, wherever they want to be in the world. We are on a journey, and are always open to ideas and individuals that want to contribute to making that journey a success.
Accedo is looking for a part time IT Support Technician to join its growing team in New Delhi. The incumbent will be responsible for handling IT equipment and user account processes as well as becoming our primary troubleshooting liaison for the office IT environment in New Delhi.
Main Tasks:
Process asset related tickets and requests
Work closely with all areas of the business to track newly acquired assets to ensure hardware procurements are made according to set routines and are delivered to users on a timely manner
Associate equipment invoices with hardware purchases
Provide IT support for workers and office devices mainly for the New Delhi office:
Administer and manage office and user equipment, and maintain inventory tracking on who is in possession of what equipment, and where all equipment are at any given time. Perform periodic asset audits to verify the assets currently in use, the location and assignee.
Regularly evaluate hardware standards to ensure they meet the necessary demands, and suggest updates on a periodic basis
Assisting with network administration tasks
Help users setup and troubleshoot their software and hardware, and manage repairs and maintenance (but are not restricted to) user device hardware and software, network connections and devices, printers, local servers, cloud services in use
Handle user accounts in our systems, including on board/off board, setting permissions etc
Ensure IT Policies are followed (e.g. certificate types, naming conventions, security settings and so on)
Update documentation on workflows, changes, configurations. Create new if necessary.
Identify key problems in computer hardware and programs and settling them as and when needed
Collaborate closely with other members of the team to ensure all equipment and devices are returned accurately and on a timely basis by departing employees, and evaluate the condition and re-condition/format of those equipment and devices as appropriate
Maintain a list of disposal and scrapped equipment for all recycled equipment and work with Finance on the write-off procedures
Collaborates closely with the business to define asset needs and serves as the interface between vendors and the business.·
Involvement in annual hardware audits for the business to ensure compliance
Join a team that is changing millions of lives. Transforming smiles, changing lives At Align Technology, we believe a great...
Apply For This JobOpportunity to lead HR for a fast growing business Opportunity to manage a multi-geography organisation & multi-level stakeholders About Our...
Apply For This JobThe Digital Tech Lead will be responsible for leading a dedicated IT team, ensuring the highest standards of delivery and...
Apply For This JobYour field of responsibility You will join the Front Office Risk technology team in Hong Kong, specializing in developing cutting...
Apply For This Job1.Job Purpose: To play a key role in enabling users in usage of systems and other technology platforms; serve as...
Apply For This JobAbout Protera Technologies (www.protera.com) is an SAP Certified, Global Total IT Outsourcing Provider for SAP-centric organizations founded in the mid-1990s....
Apply For This Job