He/she is also supporting the service quality of all end user services (e.g. Connectivity, Service Desk, Onsite Support a.k.a. Field Services and End Device Management) in order to deliver the right level of cross functional- or team services and actively participating with the Domain Product Owners and Business Partners on any Infrastructure related project and support service.
Key Responsibilities
Continual Improvement
Relationship Management
Service Level Management
Demand Management
Project Management
Supplier management
Service Management
Incident management
Problem management
If required: People Management / Resource Management:
Key Relationships
Requisite Education And Experience / Minimum Qualifications
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