Designation: Sr.Manager – IT Infra & Ops
Experience: 15-20 Years
Objective Of This Role: (Brief description of the role, why are we hiring, and what will person in this role do)
G+D’s IT Enterprise Operations Center (EOC) is the global delivery and support operations center for G+D groups’ global locations and subsidiaries. EOC manages the IT Infrastructure (Server /Datacenter, Collaboration and Messaging, Network LAN/ WAN / Wifi and Firewall security) and Enterprise IT Applications (predominantly SAP portfolio) along with Mobile Applications Platforms as well. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains.
We are looking for an experienced IT Infrastructure & Operations Manager who is well versed in managing the core IT infrastructure in domain areas of Server/Datacenter and Network &Firewall operations from theglobal Enterprise Operations Center at G+D Gurugram site. The person is expected to manage from EOC, for G+D’s global sites, the complete technical operations specific to global LAN, WAN, Wifi and Firewall related domains. This is the core requirement and expectation from the suitable candidate. In addition to the Network & Firewall domain, it is also expected that the suitable candidate has experience in handling Server and Datacenter (DC) operations and is capable enough to manage both the server/DC and Network/Firewall domain areas.
Ensure high uptime and stability of Network, Firewall and Server/DC operations (including storage/backup) as per SLA/OLA for global G+D sites. In partnership and alignment with corporateIT team(s), He/she should be able to technically and financially envisage, develop& propose roadmaps and implement/deploy and support the RUN operations for global sites.
He/she is THE accountable person for smooth running and managing the Enterprise wide support/operationsand implementing new projects/programs in partnership with corporate IT team(s).
Manages global escalations amicably and professionally with excellent stakeholder communications.
Leadsand manages an existing high-performing technical teams in Network/Firewall and Server/DC, storage-backup operations. Able to provide leadership in both technical and non-technical (people management)areas for the development and growth of the team. Define KPIs/MBOs for the team and manage the performance on a regular basis.
Tasks& Responsibilities: (Major task and role person will have to perform – list all the relevant points)
Risk & Compliance Management:
Technical know how: (Mention the technology on which person must be experienced)
Excellent knowledge of current protocols and standards, Including DMVPN, ADVPN, Switching /routing, SSL/IPSEC.
Hands on experience in deploying technical tools, configuration across Network and Firewall technologies, platforms
Knowledge of SDWAN, SDLAN and necessary network topology/configurations for cloud operations (Azure, AWS)
Sound knowledge &Hands-on on Firewalls, including Palo Alto, Checkpoint & Juniper
Knowledge & understanding of the traffic flows, packet filtering.