Ciena Looking for Analyst , IT Applications – Application System administrator at Gurgaon, Haryana Full Time

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world – picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

What will you do at Ciena?

This person will monitor the operation of Oracle E-Business Suite (EBS) and related applications to ensure they are running smoothly and that jobs are completing properly. They will do code move-ups, onboarding and off boarding using Ciena policies and will respond to related audit inquiries. They will work with the user community regarding scheduling of concurrent requests, end of month processing, OU creation, and other activities as needed. They will review responsibilities and menus and report security to ensure that jobs and functions are run only as required. Other duties as assigned. Weekend and other than day shift work will be expected.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform basic System Administration duties for the Oracle Applications product, including adding, modifying and end-dating users (and their responsibilities).

Monitoring Ciena’s ticket system, responding to appropriate tickets and contacting users who are having Oracle Apps related problems.

Monitoring Oracle Applications Concurrent Manager status. Scheduling Concurrent Jobs and modifying the Concurrent Queues as needed.

Monitoring Oracle Apps related print queues

Performing approved move-ups using the Kintana (HP PPM) tool.

Support month-end and year-end activities. Other off-hours work also required.

Assist in the definition of new Operation Units (OUs) per runbook.

Maintain Separation of Duties (SOD) application, updating key users and responsibility groups, as needed.

Provide auditing with data upon request

SKILLS

Knowledge of Oracle Apps required. Knowledge of Oracle Apps system administration highly desired.

Experience with Kintana (HP PPM) a plus. Understanding of software move-up processes essential.

Understanding of how the Kintana (HP PPM) tool works (internally) would be a plus.

Understanding of oracle sql, unix/linux shell programming a plus.

DESIRED CHARACTERISTICS

Strong procedural worker. Good understanding of correct processes and good at enforcing them.

Enjoys responding to requests for support. Able to re-prioritize tasks as needed.

Good team member. Able to support the whole team as needed.

Ability to supply support off hours as needed, in some cases working from home.

Follows through on tasks until they are completed correctly.

EDUCATION and/or RELEVANT EXPERIENCE

Minimum 2 years experience Oracle Apps. Prefer 1 year experience as system administrator.

Kintana (HP PPM) experience a plus

Experience with Microsoft Office tools required.

About Ciena

Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You @ Ciena

As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena’s interview process or seeking employment with us.