Urgently looking for a desktop support engineer (L2)
Location : Waluj – Aurangabad
Salary : 15000 to 18000 per month
Education : Any graduate
PF & ESIC facility available
Job Profile :
L1/L2 support for the desktop related problems.
Call logging & closing in using Gharda Application.
Giving the support to local & remote location on Skype, Any desk, Team Viewer & Microsoft teams.
Maintaining excels of inventories like Hardware, License Software’s, client backup & Antivirus.
Coordinating with Vendors for Hardware / Application support of requirement Installed software,
upgrading and maintenance of operating system.
Daily checklist of Server Room including network hub as well.
Working with office365 configuration, Outlook backup and Restore and Troubleshooting.
Worked on operating system Windows 7, Windows 8 / 8.1 & Windows 10.
Installation of Network Printers/ USB Printers.
Updating Antivirus and scanning on all systems on a weekly basis.
Preventive maintenance for all desktop laptop & other systems.
Resigned User data backup given to their RM.
LAN issue, Wi-Fi Configuration, troubleshooting issues.
Switch Configuration.
Support VVIP end users.
Troubleshooting the LAN issues and addition LAN connection requirement.
Working with SapphireIMS Agent – Collecting software and hardware Inventory & Deploying window patches and software.
McAfee endpoint security – ePo Consoles for manage antivirus activity including daily Dat & AMcore updation, DLP’s data transmission report.
Commvault – Data Backup Software to take routine schedule backups of all systems.
NT Backup on daily basis on Tape Drive including full back up as well as incremental backup.
FortiGate 100E Firewall – Monitoring Internet Lines status, Internet utilization and creation of Web filters, VPN tunnels, internet policies.
Working with office365 mail configuration, Outlook backup and Restore and Troubleshooting.
Maintaining daily call activity report with solution in Company in Build Application.
Attending monthly call report review meeting with Site Reporting Manager.
Interested candidate mail your resume or call for appointment on 9922733456
Job Types: Full-time, Regular / Permanent
Salary: ₹13,500.00 – ₹16,000.00 per month
Schedule:
Education:
Experience:
Speak with the employer
+91 9922733456
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