Equinix Looking for Senior Network Support & Development Engineer at Mumbai, Maharashtra Full Time

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary:
Part of a wider Global Technical Assistance department, this role will have responsibility to operate, monitor and support Equinix networks across EMEA/APAC/AMER regions.

Performing 2nd and 3rd level troubleshooting to resolve system & network performance related issues, whilst driving continuous service improvements and working closely with the Service Delivery Team to ensure an outstanding service to all partners.

To support the 24 hour nature of the business, this position will participate in an on-call rotation and although predominantly office based there are times when you will be required to work in our datacenters.

Responsibilities:
Recommend remedial/preventive actions based on incident RCA

Serve as an escalation point for Service Management Center (SMC) engineers

Scaling and supporting Equinix’s network across multiple global IBXs

Developing your own ways and means to automate away any common or repeatable tasks.

Creating and improving simple, repetitive deployment processes that increase both velocity and quality of delivery

Work closely with partners to drive the automation for troubleshooting and integration tools

Creating and updating our network standards and ensure that network is deployed these standards

Understanding of Cloud technologies (i.e., IaaS PaaS SaaS)

Work closely with network architecture and engineering teams on new/existing product deployments and enhancements

Monitor and review network performance, reliability, and security, continuously looking for areas to improve these foundational areas

Schedule and execute network maintenances and upgrades when appropriate

Participate in an on-call support rotation

May perform other duties as assigned

Requirements:
Essential

Experience working in a Linux/Unix environment

Experience with network operating systems such as Cisco IOS and Junos.

Professional experience working in large scale service provider networking environments is highly desirable.

Experience in automation/programming with one or more of the following languages Bash, Shell, Perl, Ansible or Python programming.

Familiar with CI/CD pipeline development tools and practices

Thorough understanding TCP/IP and Routing/Switching protocols and technologies

Expert Understanding of BGP is preferred.

Ability to identify and assess risks associated with automation.

Flexibility, able to work people cross borders and functions.

Fluent in English in speaking and writing is required

Desirable

Prepared Strong Unix/Linux skills and ability script in Perl, Python, shell, C or C++ is highly desirable as is a strong understanding of load balancing and layer 4-7 technologies