Explore Talent Looking for Technical support executive_Baner, Pune(Female candidates only) at Pune, Maharashtra Full Time

Required Enthusiastic & Passionate “Technical Support Engineer – Electricals/Electronics” with prior experience in automation project execution and customer support. Should be self-motivated, committed with good communication and team management skills.

Experience: – Min. 4 year

Should have decent communication skill.( International client handling is must)

Be a first point of contact for partners and customers with outstanding critical issues.

Responsible for understanding, checking and troubleshooting network (Lan) issues.

Should be capable of installing, upgrading and troubleshooting hardware and software systems remotely.

Knowledge of communication protocols is essential (Modbus, TCP/IP, RS 485).

Must have basic knowledge of ELECTRICAL TERMINOLOGIES.

Should have good hands on MS Excel and excellent skills at pivot tables, V Lookup & Excel formulas

Good to have Installing and configuring knowledge for computer hardware operating systems.

Capable of Software commissioning as per predefined SOPs and product training online.

Provide client support on software issue resolution via e- mail, phone or remote access.

Candidate from electrical automation domain with hands on knowledge of PLC, Scada will be given preference.

Effectively manage multiple issues, accurately prioritize tickets, and manage issues to ensure timely resolution through established incident and problem management practices.

Key Skill

Must be electrical/Electronic engineer

Excellent Communication and interpersonal skills.

Hands on Excel is essential

Knowledge of basic network setup

knowledge on Communication protocols and networking architecture.

Knowledge of computer hardware, Networking, PLC component will be added advantage.

Job Type: Full-time

Salary: ₹29,000.00 – ₹37,000.00 per month

Day range:

Shift:

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 4 years (Preferred)

Language:

Speak with the employer
+91 8698334353