Role Summary: The Technician is accountable for technical review, execution, maintenance, and customer support. Adherence to standard procedures and timely completion of contract deliverables.
Responsibilities & Requirements:
Manage, deliver, and support IT initiatives that identify, design, implement creative business and technology solutions for business operations
Establish relationships with business users and engage in day-to-day interactions with business management, sponsorship, key business application owners and act as their trusted IT adviser
Support key business applications from conception to grave i.e. be responsible for product management (need identification), implementation, training, ongoing health & support and finally transition to newer technologies or landscape
Makes efforts to understand & learn business and technical and functional skills needed to do the job
Adherence to Flowserve policies and procedures
Other duties as assigned.
Preferred Experience / Skills:
Experience as an IT Business Analyst, Systems Analyst, Programmer, or in a related occupation
Experience supporting various IT systems. Understanding issue resolution processes and 3rd party resolution tools such as Unisys
Participated in a full life-cycle application implementation experiences from requirements to production support
Customer service attitude and must be adept at communicating with non-technical business personnel
Excellent business engagement, organization, and communication skills
Demonstrated ability to work in a matrix team structure
BS or BA Degree in relevant field and / or 0-2 years relevant experience
Req ID : R-3001
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
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