Honeywell Looking for Sr Information Systems Analyst at Bengaluru, Karnataka Full Time

Perform daily operational tasks, analytics, and reporting of data from Nexthink (end user experience tool)

Perform deep analysis of incidents to identify trends that will feed into preventative problem management

Identification of incidents to be eliminated through technology or process changes and drive the implementation of those changes

Train peers in usage and best practices

Perform administrative tasks such as access management and basic server maintenance

Must Have:
A minimum of 5 years as a system (laptop/desktop) engineer or equivalent role

A minimum of 3 years experience with Nexthink

Prior experience in Problem Management

Strong analytical skills, problem-solving, quantitative, and conceptual skills

Experience in ServiceNow (ITSM Tool)

We Value:
ITIL Foundation certification or training preferred

Excellent customer service skills

Ability to multi-task, quickly assess situations, and take action

Excellent written, verbal, and presentational skills

Advanced Excel skills (pivot tables, v-lookup, formulas, etc.)

Ability to travel Additional Information

JOB ID: HRD163354

Category: Information Technology

Location: HW Camp II,Bldgs 9A&9B,Plot C2,RMZ Ecoworld,Varturhobli,Sarjapur Marathahalli Outer Ring Road,Bangalore,KARNATAKA,560103,India

Exempt