Job Description
Job Title – IT Procurement Manager
Place of work – Mumbai
Business Unit – Corporate Function
Function – Technology Management Group
Job Purpose:
Orchestrate the end-to-end vendor lifecycle process across the five stages of demand allocation, sourcing orchestration, contracting, governance and performance review as per the newly designed process Build and maintain strong relationships with Service providers while ensuring a sharp-consolidated vendor base Serve as a SPOC for IT Service contracts and assist internal colleagues through the vendor lifecycle process
Consolidate, manage and allocate new demand for IT services Develop and manage relationships with IT support service vendors. Initiate and orchestrate the sourcing process (coordinate RFP workshops, setup working group2 , assist in commercial negotiations etc. ) Effectively communicate a clear contract overview ( key contractual terms, risks, opportunities etc) and provide clarity on contract elements if required Setup periodic governance forums with strategic and non strategic vendors. Analyze vendor performance against (SLAs) and (KPIs), examine results for problem determination, and work with vendors, IT & biz to drive a performance improvement plan
Skills (Functional & Role Specific)
Past experience in managing third-party Infra service vendors Ability to establish authority and influence stakeholders Understands technology (may or may not have done technical roles) Strong commercial acumen and excellent negotiation skills Ability to monitor vendor service/performance levels and contracts
In-depth knowledge of infra vendor landscape and infra contracting Knowledge of cloud market landscape, billing and contracting
Deliverables:
Negotiations with IT vendors to get the right solutions at right price with Budget savings Consolidation of contracts with same service providers Rationalization of vendors providing the same type of service across the portfolio Bundling to evaluate if existing vendors provide new additional services
Educational Qualifications:
Engineering degree
Experience:
Minimum of 5+ Years
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