Log In
Sign Up
IT Manager
Ionidea Interactive Private Limited Hiring For Manager – IT Delivery at Bengaluru / Bangalore Full Time
Manager IT delivery:
The Sr Manager IT key deliverables are:
8 to 10 years of experience in Core IT operations, including operating systems, security tools, applications, servers, Gsuite email systems, laptops, desktops, software, and hardware across corporate, branch and offline centres.
End-user computing user issues & resolutions based on Zendesk tickets.
Oversee & Compliance with IT operations including Laptop readiness and installation of crowd strike and Sapphire agents on each of the laptops.
Hands-on Network operations include Firewall configurations, switching, console access & periodic patch management updates on network devices.
Asset (Sapphire) Management software Laptops & accessories updates daily. Ensuring assets in Stock & Allocated to users are in compliance as part of asset management activity.
SaaS-based applications SSO integration ID management activity on Gsuite, Slack, operations OneLogin. SSO & Users administrations.
Handle business-critical IT tasks and systems administration work.
Track and maintain hardware and software inventory in Sapphire asset management software.
AMC renewals with OEM & Hardware vendors on regular basis throughout the year.
Escalations call Handling & ensure smooth operations of IT tasks across the office.
Daily IT tickets review & SLA adherence concerning IT policies.
Handling third-party role engineers deployed across the offline centre’s engineer availability & tracking their IT operations on daily basis.
The Sr Manager IT key deliverables are:
8 to 10 years of experience in Core IT operations, including operating systems, security tools, applications, servers, Gsuite email systems, laptops, desktops, software, and hardware across corporate, branch and offline centres.
End-user computing user issues & resolutions based on Zendesk tickets.
Oversee & Compliance with IT operations including Laptop readiness and installation of crowd strike and Sapphire agents on each of the laptops.
Hands-on Network operations include Firewall configurations, switching, console access & periodic patch management updates on network devices.
Asset (Sapphire) Management software Laptops & accessories updates daily. Ensuring assets in Stock & Allocated to users are in compliance as part of asset management activity.
SaaS-based applications SSO integration ID management activity on Gsuite, Slack, operations OneLogin. SSO & Users administrations.
Handle business-critical IT tasks and systems administration work.
Track and maintain hardware and software inventory in Sapphire asset management software.
AMC renewals with OEM & Hardware vendors on regular basis throughout the year.
Escalations call Handling & ensure smooth operations of IT tasks across the office.
Daily IT tickets review & SLA adherence concerning IT policies.
Handling third-party role engineers deployed across the offline centre’s engineer availability & tracking their IT operations on daily basis.
