Jay Kay Techno Looking for IT Support Technician at Sahibzada Ajit Singh Nagar, Punjab Full Time

Support technicians on IT usually work for organizations to perform tasks that revolve around detection and resolution of technical problems.

They act as standby system technicians who provide IT solutions as soon as a malfunction occurs.

They also maintain company networks and ensure smooth performance of computer systems.

In performing their duties, IT technicians set up and configure new equipment for an organization or client.

They train computer users on new systems by performing technical demonstrations to acquaint them with operational procedures.

§ Perform diagnostic tests and troubleshooting to identify clients issues

§ Provide customers accurate information on IT products and services

§ Develop and implement technical procedures effective in quickly addressing customers’ problems to minimize downtime

§ Carry out assessments to determine the need for changes in hardware/software configurations

§ Educate clients on procedures for resolving or preventing recurrence of a technical problem

§ Act as liaison between the IT unit of an organization and it’s clients

§ Explain and provide IT solutions to customers in non-technical and comprehensible terms

§ Proffer recommendations to clients looking to purchase new equipment or replace existing ones

§ Prepare and present reports to update management on IT support operations

§ Operate and work with equipment such as smartboards, external storage devices, computer diagnostic tools, printers etc.

§ Respond to inquiries about hardware or software issues

§ Perform scheduled maintenance on computer systems to ensure efficient operations

§ Repair or replace faulty components of a computer/network system

§ Design and maintain applications/websites for clients

§ Attend educational programs, workshops, and seminars to stay abreast with developments in the IT industry.

• Problem-solving Skill: They are well versed in providing IT solutions to address the needs of customers
• Interpersonal Skill: They work with various tech professionals to develop and implement IT support strategies.

Job Types: Full-time, Regular / Permanent, Volunteer

Salary: ₹8,451.00 – ₹50,000.00 per month

Schedule:

• Monday to Friday
• Night shift

Supplemental Pay:

Experience:

• total work: 1 year (Preferred)

Work Remotely:

Speak with the employer
+91 9646495459