LAKSHYA CA CAMPUS Looking for Product Associate- IT Executive at Ernakulam, Kerala Full Time

Job Summary

Product Associates are employees who help in different activities related to the company’s products. They are usually junior-level employees who assist Senior Product Officers in their tasks. They may help in the development of new products or the improvement of existing ones.

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Job Description & Duties
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• Assist in the development of new products and enhancement of existing products.

• Prepare and organize project status and risk reporting to management and customers.

• Record product defects and appropriate resolutions.

• Develop mitigation plans to help resolve risks.

• Develop functional requirements based on business needs.

• Maintain accurate and complete product-related information.

• Identify process improvements to achieve goals related to product and customer support.

• Train the internal team on product knowledge as required.

• Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.

• Identify product ideas and opportunities based on industry trends, current market environment, and competitive trends.

• Provide outstanding customer service to ensure customer satisfaction.

• Assist in the development of processes and process corrections.

• Provide support to customers on the function and usage of the product.

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Skills & Strengths*
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• Strong product Knowledge Building

• Knowledge of risk aversion techniques

• Excellent communication skills

• Ability to work as part of a team

• Microsoft Excel, Word, Powerpoint

Education & Experience

Qualification: BCA, B.Sc Computer Science, BTech CS

Experience: Fresher, 1-2 Years

Probation as Intern: 2 Months/ As standard
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Joining Date: As soon as possible
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Job Type: Full-time

Salary: ₹18,000.00 – ₹20,000.00 per month

Benefits:

Schedule:

Ability to commute/relocate:

• Ernakulam – 682035, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• total work: 2 years (Preferred)

Speak with the employer
+91 9061239222