NAMISITE Looking for Network Administrator L-2 at Delhi, Delhi Full Time

Mandatory Hands-on experience at least two of these technologies – Switching and Load Balancer.

Key Responsibilities

· Handle 24×7 shift operations for Tata Communications GSMC Hosted Network by supporting Switches, Routers, Firewall, Load Balancers and WAFs

· Handle change and support request from customers

· Troubleshoot issues using defined process and standard methodologies and drive them to closure.

· Communicate with customers over phone, email, and web portal to ensure issues are handled to their satisfaction.

· Handle tickets through the internal tool within committed SLAs

· Identify and escalate underlying issues in the managed infrastructure

· Working closely with technical staff in different domains to handle cross-functional activities and issues

· Work with vendors to resolve internal and customer issues in a timely manner

· Maintain and update documentation of the network elements as and when changes occur

Job Qualifications

· Bachelor’s Degree in computer science or related IT field – BE/B.Tech

· Certificate such as CCNP, JNCIA, F5, Fortinet NSE, NSX-T would be preferred.

· Complete understanding of ITIL framework

Skills

· Should have good knowledge on Networking fundamentals and from Network Security background.

· Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).

· Routing protocol like BGP & OSFP

· Configuration on switches for VLAN, inter VLAN routing, STP, VTP, HSRP, VPC

· Working technical knowledge of network hardware such as Switches, Load Balancers and F5 WAF.

· Working knowledge of OEM – Cisco (IOS & NX-OS), F5 Load Balancers.

· Strong troubleshooting and analytical skills

· Should handle incident, Change, Problem, Knowledge Management and should provide RCA.

· Mandatory to work in 24*7 environment.

· Good grasp of cloud computing platforms and architecture

· Strong analytical and problem-solving abilities

· Should be able to handle the customers at any work level pressure.

· Should have good communications skills (verbal and written)

· Should be flexible and good team player

Job Type: Full-time

Salary: From ₹30,000.00 per month

Schedule:

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 5 years (Preferred)
• Switching and Load Balancer: 2 years (Required)

Speak with the employer
+91 9267971645
Expected Start Date: 09/01/2023