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Software Developer
Orange Hiring For Customer Tech Support Expert at Mumbai Full Time
JOB DESCRIPTION
about the role
2 – Ready to support in 24X7 environement
3 – Adhere as per process agreed with customer and other team
4 – Drive escalation/customer calls effectively for resolution
5 – Mentor team for technical growth/trainings/technical excellencty
6 – Support Operations manager/shift leads to maintain operaional excellency
about you
2 – ITIL understanding and vell exposure
3 – Above 10 years of experience in hadling LAN/WLAN/R&S/Security related services BUILD & support
4 – Deep understaind of troubleshooting without OEM support, log analysis, debug digging
5 – Products – CISCO, ARUBA, Firepower. ASA, Fortigate, HP
department
Sales & Marketing Asia Pacific
