4-year college degree in a related field or equivalent experience preferred.
TECHNICAL/SOFT SKILLS
1-3 years’ experience in some or all of the following preferred:
Microsoft Server and Active Directory technologies.
Outstanding organizational skills plus an ability to manage concurrent projects and activities.
EXPERIENCE
Strong knowledge of IT infrastructure preferred.
LEADERSHIP SKILLS
Works independently with ICS L3 technical peers to ensure system is appropriately represented across the Firm.
Strong customer service and interpersonal skills required.
Strong verbal and written communication skills required.
Conveys a sense of urgency and drives issues to closure required.
Displays a passion for excellence, a drive to improve, and a commitment to exceed expectations preferred.
Ability to interface with business, operational and IT stakeholders as required for system planning, performance and maintenance.
Degree in computer science or information technology. Certification in Microsoft, Linux, or Cisco is advantageous. Prior experience in tech support,...
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