As a Linux Admin, you will support day-to-day mission critical operations of SAS’ complex global compute environments. The Global Operations Center (GoC) Infrastructure as a Service (IaaS) Operations team is responsible for maintaining operational stability of SAS’ global server systems (Linux/Windows) internal and hosting server (on prem and cloud) infrastructures. The engineer performs incident management, proactive operations, implements basic requests/changes and documents team procedures.
Primary responsibilities for this role include:
Investigation and management of global and hosting Windows and Linux OS related incidents.
Proactive management of Windows and Linux OS infrastructure to help reduce reactive incidents.
Fulfill Windows/Linux related request and change tickets.
Produce and maintain current documentation for areas of responsibility.
Essential:
Bachelor’s degree in Computer Information Systems, Computer Science, or related quantitative field or related experience
Minimum X years of experience in a heterogeneous, dynamic, customer-focused environment
Experience with Redhat Linux and Windows operating systems, minimum experience X years with your primary OS
Support experience with virtualization technologies (preference of VMWare)
Experience with infrastructure architecture including Servers, Network, SAN/Storage and Backup Services to allow for efficient implementation and non-disruptive expansion and upgrades
Experience in scripting languages (Bash, Python, PowerShell, Perl, etc)
Equivalent Essential
Associates degree in the same fields plus X years of stated essential qualifications ~ OR ~
High school diploma (GED) plus X years of stated essential qualifications
Additional
Self-motivated and customer service focused
Ability to interface with employees and customers of varying skill sets in a high-pressure environment
Strong verbal, written and interpersonal communication skills; strong problem-solving skills
Preferred:
Collaborative team experience with superior problem-solving skills
Experience with LDAP or Microsoft Active Directory integration within UNIX/Linux
Understanding best practices around information security and data privacy in relation to system access and availability
Support experience with host-side SAN storage integration and utilization.
Experience with Public Cloud with a focus on Azure
Understanding best practices around information security in relation to confidentiality, integrity, and availability
Familiarity with ISO 27000-series standards
Consulting or work experience with regulated industries, such as, government, health care, and financial institutions
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].
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