Desired Competencies (Technical/Behavioral Competency)
Must-Have
– Install, upgrade, support and troubleshoot Windows and any other authorized desktop software/applications(eg MS Office, Outlook, O365 etc)
– Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc
– Maintain inventory of spares and IT Assets at CUSTOMER location
– Perform general preventative maintenance tasks on devices and software
– Basic Network knowledge & Troubleshooting.
– Good understanding of AV,AD, DNS, DHCP,Wireless, Backup/Restore and Patching
– To accurately record, update and document requests using the IT service desk system
– Should co-ordinate with Central IT for all compliance related tasks
– Flexible to work in shifts and remote locations
– Excellent verbal communication skills
– Fluency in English
Good-to-Have
– Support for MAC OS
– Audio & Video Support and trouble shooting
– VC & Board Room Supports
– Basic knowledge on Ticketing tool, Cloud, VPN.
Job Type: Full-time
Salary: ₹18,500.00 – ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
Experience:
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