Position – Network Support (Voice)
Experience – 6 Months to 2 Years
Notice Period – Immediate
Location – Chennai (Kovilambakkam)
Shift – US Timings
Mode – Work form office
Roles and Responsibilities :
· Handling calls & resolving enterprise level customer tickets related to network
· Work Shifts/ Hours: Rotational shift (flexible to work in night shifts)
Desired Candidate Profile :
· Ability to work well under pressure with high attention to detail
· Excellent English communication
· Ability to work in a team or as a single contributor
· Adaptability / Flexibility on shifts, Ownership and initiative
· Being Active & Energetic
Personal attributes
· Excellent Customer service orientation
· Resilience and flexibility ,Learning and knowledge enhancement
· Drive and persistence , Interpersonal skills and teamwork
Technical Requirement: ( Key skills Required )
Network:
· OSI Layers
· DHCP, DNS
· Usage of Ports & secured and non-secured protocols
· IP Addressing, Configuration
· Different types networking devices i.e. Switches & Routers
· Ping, Telnet, TraceRT
Education: Graduates/Undergrads
Exp: Min 6 months of relevant experience
Shifts: Permanent night shift (US Shifts)
Job Type: Full-time
Salary: ₹300,000.00 – ₹400,000.00 per year
Shift:
Ability to commute/relocate:
Experience:
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