Skill: Desktop Support Engineer
Role: T3
Qualifications
BE / B. Tech / MCA or any graduation with A+ certification
MCSE certification.
Experience
Total 7-9 years of experience of IT Infrastructure support, preferably in an EPC or similar organization
Must have excellent hands on experience onWindows 10 operating system, MS Office 2013 onwards suite of products and engineering application support
Video conferencing setup & support using preferably on Polycom Real-presence & Skype for Business
Good understanding of Incident Management / ITIL framework
Experience on ServiceNow tool for IT service management is desirable
Experience in vendor relations with knowledge of vendor support systems and software licensing procedures
Experience in design & setting up Local Area Network for new IT Infrastructure is desirable
Must have effective English verbal and written communication skills
Excellent customer service and team player skills are a must
Good understanding of Microsoft Teams and Polycom technologies
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth – one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Primary Location
: IN-HR-Gurgaon
Schedule
: Full Time
Job Type
: Experienced
Travel
: No
Job Posting
: 22/12/2022, 4:21:48 AM
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