Looking for Senior IT Support Engineer with 2-5 years relevant experience to handle below responsibilities:
Administration and Support for Microsoft 365 and other communication and collaboration platforms like Microsoft Teams, SharePoint etc
Administration of Server including Microsoft Windows Active Directory, deploying of domain controllers, group policies, updating and patching servers, etc.
Support for Server Virtualization based on Hyper-V and VMWare.
Support for Network, Network Firewall and VPN.
Provide administrative support on servers such as DNS, DHCP, SharePoint, File servers, Azure, Office365, Video Conferencing solutions, Backups, etc.
Support IP telephone Systems.
Support calls will be handled by phone, in person or remotely. All Support calls must be logged into the IT ticketing system and closed in a timely manner as per customer SLAs.
Provide Level 2/3 IT support to end users when needed.
Attend to support issues escalated by other junior support engineers for various issues.
Handle installation and configuration of servers, server applications, Server backup solutions, End point security solutions.
Experience with Microsoft Exchange & Active Directory. Certification on the platforms will be an added advantage
Job Type: Full-time
Salary: ₹20,000.00 – ₹30,000.00 per month
Schedule:
Experience:
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