Position Title: Technical Support Specialist
Location: Gurgaon
No. of Vacancies: 4
Mode- Work from Office (Monday to Saturday)
ABOUT US
Chapter Apps Inc was incubated in the Youweb Incubator, a Silicon Valley Accelerator in 2015. Youweb has incubated leading companies like Discord and Epic (recently acquired by Byjus). We have a world class mobile first learning platform that is being used by over One Million users.
We have a proven track record of engaging and training front line sales and mid management employees spread across 60 plus large organisations in financial services, insurance, travel, IT, education, automotive who are using our product with over 1,000,000 users on our platform spread across 1200 cities and towns in India. Increased knowledge is leading to better revenue performance and promotions in their jobs! This is happening in multiple industry sectors at the same time – proving that human capital development is the most important and sustainable differentiator for companies
Our development team is based in India and our management team is spread across the US and India. As part of our expansion we are looking for driven individuals who want to learn and grow their skills by solving real time problems in a fast paced work environment.
POSITION SUMMARY
We are looking for a confident candidate with excellent communication skills who will be providing enterprise-level assistance to our Client(s). You will diagnose and troubleshoot problems and help our customers in resolving the same.Your work will be dedicated to for an end to end Product cycle to include Content /Course set up ,testing to resolving Tech support issues and generating reports.It will also include assiting users /clients on their requirements and queries.
You will be working closely with our technical team for speedy and accurate resolutions
RESPONSIBILITIES
SKILLS
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 – ₹40,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
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