Eureka outsourcing solutions Looking for Dialer manager -IT at Thane, Maharashtra Full Time

Sr. Manager – Dialer (IT)

Exp: 7+ years

Qualification: BE/Btech/BCA/BSC IT

Location: Thane west

Genesys, avaya, teck info

Job Responsibility: 1. Real time campaign management across several platforms for the best outcome of provided data. 2. Analyzing client requirements and have a clear understanding of process deliverables 3. Must be aware of TRAI guideline in accordance to contact center services and Telemarketing. 4. Coordination with vendors for Installation, fault registration, resolution of issues & uptime management 5. Design and develop the most ideal technology solution for the client to ensure client requirements are met. 6. Analyzing data on the dialer systems using the inbuilt tool & utility of the respective systems. Produce detailed report to senior management 7. Manage team of 30+ members 8. Hands on experience on TeckInfo, Genesys, VCI dail, avaya Vendor payout – 5000

Job Type: Full-time

Salary: From ₹500,000.00 per year

Benefits:

• Flexible schedule
• Provident Fund

Day range:

Schedule:

Shift:

Ability to commute/relocate:

• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 6 years (Preferred)
• Genesys, avays, teckinfo: 2 years (Required)

Speak with the employer
+91 8828036607